seller terms and conditions

LAST UPDATED 5/8/2023

This website is operated by ÉPROUVÉE. Throughout this website the terms "ÉPROUVÉE" or "we" or "us" or "our" refer to ÉPROUVÉE. ÉPROUVÉE offers this website, including all information, tools, content, features, materials, applications, widgets, and/or services (collectively the "Selling Services") available to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated or referenced herein.

BY VISITING OUR SITE AND USING THE SELLING SERVICES, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS ("Seller Terms and Conditions" or "Sale Agreement" or "Terms"), INCLUDING ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERENCED HEREIN AND/OR AVAILABLE BY HYPERLINK. THESE TERMS OF USE APPLY TO ALL USERS OF THE SELLING SERVICES SITE, INCLUDING WITHOUT LIMITATION USERS WHO ARE BROWSERS, VENDORS, CUSTOMERS, MERCHANTS, AND/OR CONTRIBUTORS OF CONTENT. BY ACCESSING OR USING ANY PART OF THE SELLING SERVICES YOU REPRESENT TO ÉPROUVÉE THAT YOU ARE LEGALLY COMPETENT TO ENTER INTO AND AGREE TO THIS SALE AGREEMENT.

This document was created in correspondence with the Terms of Use located on eprouvee.com. All policies detailed in the Terms of Use are part of these Seller Terms and Conditions. 

Please read these Seller Terms and Conditions carefully before accessing or using the Selling Services on our website. By accessing or using any part of the Selling Services, you agree to be bound by these Terms. These Seller Terms and Conditions act as a sales contract between you and ÉPROUVÉE. If you do not agree to all the terms and conditions of this agreement, then you may not access the Selling Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

If you use the Services on behalf of a company, organization, or other entity, then (a) “you” includes you and that entity, (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Seller Terms and Conditions, and that you agree to these Seller Terms and Conditions on the entity’s behalf, and (c) your entity is legally and financially responsible for your use of the Services as well as for the use of your account by others affiliated with your entity, including any employees, agents or contractors.

Any new features or tools which are added to the current Selling Services shall also be subject to the Terms. You can review the most current version of the Seller Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the Selling Services or access to the Selling Services following the posting of any changes constitutes acceptance of any and all of those changes. 

I. BUYOUT APPLICATION

Currently, the only acceptable method of sale is direct sale through submitting the Buyout Application ("Buyout Application"). Through the Buyout Application you may submit descriptions, information, and pictures of the item ("Buyout Items") you wish to sell. You may only submit the Buyout Application if you have read, understood, and agree with these Seller Terms and Conditions that act as the Sale Agreement between you and ÉPROUVÉE.
The Buyout Application must be completed in full for your submission to be eligible for review. You may only submit one Buyout Application per one Buyout Item. If you wish to sell more than one item, you must fill out a separate Buyout Application for each item. You must have an account on www.eprouvee.com before submitting the Buyout Application. If you submit the Buyout Application without holding an account, your submission will be discarded. Information on the Buyout Application must match the information provided by the applicable account holder. Providing inconsistent email addresses, names, or any other information is prohibited and a violation of these Seller Terms and Conditions.  

II. PRICE QUOTES

 After receiving your Buyout Application submission, ÉPROUVÉE will review your submission. If ÉPROUVÉE determines in its sole discretion that your Buyout Item is acceptable for sale, ÉPROUVÉE will email you a price offer quote for your Buyout Item (“Buyout Offer Quote”). Otherwise, ÉPROUVÉE will notify you that your Buyout Item has not been accepted for sale. If you accept the Buyout Offer Quote, you agree to deliver your Buyout Item to ÉPROUVÉE for assessment and possible sale.
Buyout Offer Quotes are valid for ten (10) days, at which time they expire. Once a quote has expired, you may resubmit the Buyout Application for a new Buyout Offer Quote. It is a violation of these Terms to create multiple accounts, submit items from more than one account, or resubmit the same item within a 10-day period.

III. SHIPPING/DELIVERY OF BUYOUT ITEM AFTER QUOTE ACCEPTANCE

 Should ÉPROUVÉE deem your item(s) are acceptable for sale on our website, and should you accept our Buyout Offer Quote, you promise to ship such item(s) within a time period of ten (10) business days. If you fail to ship the accepted Buyout Item(s) in the timely manner detailed above, the provided quote will expire and a new buyout application must be submitted should you wish to sell the item(s) again. 

It is the sole responsibility of you as the seller to properly and carefully prepare the Buyout Item(s) for shipment. This includes accounting for the mistreatment of parcels by carrier employees and weather (such as rain or snow). If ÉPROUVÉE determines in its sole discretion that you failed to properly package the Buyout Item(s), you may be issued an updated Buyout Offer ("Buyout Offer") or rejection should the Buyout Item(s) arrive appearing damaged from transit. 

Buyout Item(s) must arrive with all expected parts as detailed in the Buyout Application submission. This includes, but is not limited to, any boxes, dust bags, and/or garment bags declared on the Buyout Application. Should those items not be included, you may be issued an updated Buyout Offer or complete rejection of your Buyout Item(s). 

III. ARRIVAL AND ASSESSMENT

Upon receipt of your Buyout Item, ÉPROUVÉE will review your Buyout Item to confirm that it is authentic. ÉPROUVÉE may use a third-party authenticator in this process.  We will also assess the condition to confirm it is consistent with the description you provided in your Buyout Application submission.

For the protection of both ÉPROUVÉE and you as the seller, all parcels containing Buyout Item(s) are filmed and photographed as we break the seal and inspect the item. This verifies on camera the exact condition of the Buyout Item upon its arrival. That footage will be used as evidence should any dispute arise. 

Should your Buyout Item be determined, at ÉPROUVÉE's sole discretion, to be authentic and in the exact described condition as on the Buyout Application submission, we will issue payment (defined in section V) to you for the Buyout Quote Offer.

Should your Buyout Item be determined, at ÉPROUVÉE's sole discretion, to be authentic but does not match the exact described condition as on the Buyout Application, we may issue you an updated Buyout Offer or proceed with cancellation procedures (detailed in section IV) for your Buyout Item. 

Should, at ÉPROUVÉE's sole discretion, ÉPROUVÉE be unable to determine whether your Buyout Item is authentic, we will proceed with cancellation procedures.

Should your Buyout Item be determined, at ÉPROUVÉE's sole discretion, to be unauthentic or counterfeit, then we will proceed with cancellation procedures.

IV. AUTHENTICITY AND CANCELLATIONS

All items accepted by ÉPROUVÉE for sale on our website must be verified 100% authentic. Authenticity is determined in ÉPROUVÉE's sole discretion. We may use a third-party authenticator to aid in this judgement. Any and all items unable to be verified authentic will not be acceptable for sale. Issuance of payment is not evidence of authenticity. Any and all items found to be not authentic, or counterfeit, we will return to you for an authentication fee of $50. As per this agreement you agree to pay such fees in this event. 

All sales are final once payment has been initiated. The only exceptions are the following
- Should ÉPROUVÉE determine the Buyout Item is not authentic, or counterfeit, you agree to (a.) return any and all payments issued to you, (b.) pay the $50 authentication fee, and (c.) ÉPROUVÉE will return the counterfeit Buyout Item at your sole expense. Counterfeit Buyout Item(s) with unpaid authentication fees standing longer than sixty (60) days will be destroyed. 

ÉPROUVÉE reserves the right to go to any length to offset any costs incurred by ÉPROUVÉE in connection with your counterfeit Buyout Item(s). This includes but is not limited to the use of a third-party collections agency or retaining your authentic Buyout Item(s). 

V. PAYMENT

After your Buyout Item has been assessed by ÉPROUVÉE and an agreement of the final Buyout Offer has been reached, payment will be issued. We offer the following payment methods:
- Direct deposit
- PayPal transfer
- Check
- Site Credit (10% bonus)
- Venmo transfer
- CashApp transfer

Desired payment method must be indicated in post-assessment communications with ÉPROUVÉE. You may change your preferred payment method at any time, however that change will only apply to future transactions. Payment cannot be reversed or changed once initiated. 

VI. TERM

These Seller Terms and Conditions will be effective upon ÉPROUVÉE's receipt of any Buyout Application.

VII. DISPUTES

These Seller Terms and Condition, along with the Terms of Use located at eprouvee.com will govern any and all disputes that may arise as a result of the use of the Selling Services. 

VIII. CONTACT

Don't hesitate to contact selling@eprouvee.com if you have any questions regarding this policy!